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Human Capital Operations, Analytics, and Performance Management

Human Capital Operations, Analytics, and Performance Management

HM421
01.Nov.2026 to 05.Nov.2026
Dubai
Cost3650 £ GBP

Introduction

Human Capital Operations, Analytics, and Performance Management is a comprehensive program designed to enhance the capabilities of HR and Human Capital professionals in managing workforce operations, leveraging data-driven insights, and improving organizational performance. The course focuses on integrating effective HR operations with workforce analytics and performance management practices to support strategic decision-making and organizational success.

Course Objectives

By the end of this course, participants will be able to:

  • Understand the key functions of Human Capital Operations and their strategic impact.

  • Improve the efficiency and effectiveness of HR operational processes.

  • Utilize Human Capital analytics to support workforce planning and decision-making.

  • Develop and monitor meaningful HR metrics and key performance indicators (KPIs).

  • Implement effective performance management systems and practices.

  • Analyze workforce data to identify trends, risks, and opportunities.

  • Enhance employee productivity, engagement, and organizational performance.

  • Apply best practices in continuous improvement and operational excellence.

Who Should Attend

  • Human Capital Officers

  • HR Officers and Specialists

  • Human Capital Operations Professionals

  • Workforce Planning Specialists

  • Performance Management Professionals

  • HR Analysts

  • Talent Management Specialists

  • HR Business Partners

  • Human Capital Supervisors and Managers

Course Outline

Day 1

Foundations of Human Capital Operations

  • The Strategic Role of Human Capital Operations

  • Human Capital Functions and Service Delivery

  • Employee Lifecycle Management

  • Human Capital Policies and Compliance

  • Operational Excellence in HR

Day 2

Human Capital Analytics and Workforce Insights

  • Introduction to HR Analytics

  • Workforce Data Collection and Management

  • Human Capital Metrics and KPIs

  • HR Dashboards and Reporting

  • Data-Driven Decision-Making

Day 3

Workforce Planning and Talent Performance

  • Strategic Workforce Planning

  • Talent Acquisition and Workforce Optimization

  • Employee Engagement and Retention Metrics

  • Succession Planning and Talent Development

  • Measuring Workforce Effectiveness

Day 4

Performance Management Systems

  • Principles of Performance Management

  • Performance Planning and Goal Setting

  • Performance Appraisal Methods

  • Coaching, Feedback, and Performance Improvement

  • Linking Performance to Organizational Objectives

Day 5

Advanced Analytics and Continuous Improvement

  • Predictive Analytics in Human Capital Management

  • Identifying Workforce Trends and Risks

  • Process Improvement and HR Innovation

  • Building a Performance-Driven Culture

  • Developing an Action Plan for Human Capital Excellence

Associations

HM421
01.Nov.2026 to 05.Nov.2026
Dubai
Cost3650 £ GBP