Techniques and Standards to Develop a top-quality Philosophy
Essentials of Quality Assurance
Essentials of Quality Assurance
Essentials of Quality Assurance
PQ135
04.May.2026 to 08.May.2026
Milan (Italy)
Cost5250 £ GBP
Course overview
Who Should Attend
Course Outline
Associations
Schedular and fees
Introduction
To manage quality assurance, many organizations have adopted a structured approach to managing their operations through various different standards and techniques. This interactive Oxford Essentials of Quality Assurance training course will improve delegate skills and knowledge of quality assurance, as well as provide them with best practices for improving quality assurance within their organizations, including the new ISO9001.
This training course will provide an overview of the various concepts of managing quality in organizations and will look at how risks and opportunities are frequently successfully managed in organizations through effective quality assurance management.
Course Objectives of Essentials of Quality Assurance
By the top of this training course, delegates are going to be able to:
Be conscious of the history of quality assurance and standardization
Understand a part of effective teamwork in contributing to overall quality assurance in their organization
State different models and frameworks for quality assurance
Recognize the importance of the customer within the quality management system
Understand the newest international frameworks in management systems and discuss a number of the advantages these can bring back organizations
Appreciate methods for identifying and improving interaction in business processes
Course Methodology of Essentials of Quality Assurance
The participant will learn by active participation during the course through the utilization of case materials and exercises which will bring a practical understanding to the concepts of quality assurance and management. this may include the chance to relate the training of the course to “real life” issues in their own organization and their experience as customers themselves.
Organizational Impact of Essentials of Quality Assurance
Shared organizational vision for quality assurance and management
Improved communication within the organization
An enriched understanding of the importance of quality and customers to the organization
Benefits of an efficient quality management system
Enhanced quality planning, assurance, and control measures
Personal Impact of Essentials of Quality Assurance
Increased understanding of the importance of quality management in organizations
Develop an understanding of how their role can assist the organization in developing an efficient quality management system
Expand understanding of how teamwork impacts upon the standard management system
Develop team work skills
Increase knowledge of varied quality management frameworks and their application
Who Should Attend
Department Managers
Team Supervisors
Human Resources Managers
Finance Professionals who want to understand more about quality assurance
Finance Audit Professionals who want to know more about management systems auditing
Course Outline
DAY 1
International Standardization and therefore the Global and Organizational Benefits
Brief History of International Standardization
Economic Benefits of Standardization
Organizational Benefits of Standardization
Standards as a Mechanism for Controlling Organizational Risks
A Teamwork Approach to Quality
Teambuilding Exercise
DAY 2
Introduction to Quality Assurance and Control
An Introduction to Quality Assurance and Control
A History of Quality Assurance
Introduction to Models of Quality Assurance and Control
Concepts of Total Quality Management
Deming’s Fourteen Points and other Approaches
The Process Approach and ISO9001
DAY 3
Process Approach to Managing Quality Assurance
The ISO High Level Structure – Annex SL
ISO9001 as a Framework for Managing Quality Assurance
The Process Approach and therefore the Organization as a group of Inter-related Processes
Risk and Opportunity during a Quality Management System
DAY 4
Principles of Quality Assurance and Control
Core Principles in Achieving Total Quality Management
Prevention, Not Correction
Customer Focused Quality
Establishing Vision, Mission and Policy
Opportunities for Organizational Continuous Improvement
Building Quality through Teamwork
DAY 5
Techniques for Quality Assurance and Control
Process Improvement
Benchmarking
Baldridge National Quality Program (BNQP): Criteria for Performance Excellence
EFQM, Dubai Quality Award and HH Sheikh Khalifa Excellence Award