In complex governance systems, effective communication and collaboration between different levels and branches of government are essential to ensure coherent policymaking and public service delivery. However, misalignment, overlapping mandates, and political differences often lead to tension or conflict. This course provides tools and frameworks for enhancing intergovernmental dialogue, promoting collaborative problem-solving, and resolving conflicts constructively within the public sector.
Understand the dynamics of intergovernmental relations and communication.
Identify sources of conflict and misalignment in multi-level governance.
Apply structured communication and negotiation techniques.
Manage interagency and intergovernmental disputes effectively.
Foster a culture of collaboration and shared accountability.
Lectures and Expert Insights: Leading industry experts will share their insights and best practices.
Case Studies: Analyze real-world talent acquisition challenges and solutions.
Group Discussions: Engage in meaningful discussions and share experiences with peers.
Role-Playing and Simulations: Practice recruitment scenarios to enhance skills.
Hands-on Workshops: Gain practical experience in using recruitment tools and techniques.
Improved alignment and coordination between agencies and departments.
Reduced intergovernmental conflicts that hinder service delivery.
Stronger partnerships across ministries, regions, and municipalities.
Increased efficiency in joint planning and implementation.
Enhanced organizational resilience through collaborative frameworks.
Advanced skills in mediation and conflict resolution.
Stronger interpersonal communication across diverse stakeholders.
Greater confidence in facilitating intergovernmental dialogue.
Improved leadership in navigating complex political or institutional dynamics.
Senior government officials at national, regional, or municipal levels
Interagency coordinators and policy advisors
Public sector negotiators and liaison officers
Directors of departments that interact across institutions
Legal and governance professionals involved in dispute resolution
Structures of intergovernmental relations (central, regional, local)
Constitutional and legal frameworks
Common sources of intergovernmental tension
Case studies of cooperation and breakdowns in communication
Strategic communication in the public sector
Active listening, empathy, and clarity in multi-agency contexts
Communication protocols and channels between institutions
Diagnosing communication gaps
Typologies and causes of intergovernmental conflict
Power dynamics and overlapping authority
Stakeholder mapping and conflict impact assessment
Tools for early detection and de-escalation
Interest-based negotiation in public governance
Mediation techniques for interagency disputes
Legal and non-legal resolution options
Facilitating a multi-party dialogue
Institutionalizing intergovernmental coordination bodies
Collaborative leadership and trust-building techniques
Joint planning, budgeting, and decision-making processes
Developing a conflict-sensitive communication strategy
